CAIRO ENGLISH SCHOOL
Mirage City, New Cairo, Egypt.; Tel: (202) 2448-3433; Fax: (202) 2409-1625; Website: www.cesegypt.com
20 March 2012
On the 12th March I sent a letter home to parents outlining how you should access our parent portal to receive your child’s reports. I said:
“Accessing reports - Parents will need to access these in our parent portal by:
If you have any issues please email email@example.com with your child’s full name, class and an explanation of the problem. A screen shot of the desktop is often helpful when looking for solutions to issues”
We know that this portal is working and that the only significant issue parents are facing is that they are not following the above steps and/or they are using Google Chrome instead of Firefox . Another possible cause of problem is that if you are trying to access these reports from a business. Firefox should again solve any issues here.
Once again if you have any issues please do not hesitate to contact Ms. Keri Digby-Smith at firstname.lastname@example.org.